Revenue Cycle Management Services

Managing Director and Chairman Pankaj Kumar Akshay holds an MBA in International Business & Trade from Symbiosis University and has further honed his leadership acumen through a Leadership Management program at IBMI Berlin, Germany. His passion for corporate strategy and market dynamics has been pivotal in shaping his career trajectory. Drawn to the transformative potential of the medical billing industry, Pankaj has dedicated his expertise to revolutionizing cost structures, optimizing human effort, and mitigating market risks in the US healthcare and Revenue Cycle Management (RCM) sectors. With over a decade of extensive experience, he has earned numerous certifications, accolades, and recognition for his contributions. His innovative and forward-thinking approach has made him a respected leader known for delivering futuristic solutions. Starting his career as an AR Analyst, Pankaj climbed the ranks to become Managing Director, showcasing exceptional talent in building processes from the ground up and seamlessly transitioning them to automated, efficient systems. He has led over 100 successful transitions and process stabilizations across various organizations. Beyond his professional achievements, Pankaj is committed to fostering equitable growth by promoting the benefits of professional opportunities in both rural and urban settings. He is dedicated to creating an inclusive environment where clients, employees, and employers align their objectives, visions, and interests to build a transparent and mutually beneficial ecosystem.

Kajal, a graduate from Kolhan University, has 7 years of experience in HR and administration. Her commitment to fostering a positive workplace culture and streamlining HR processes has made her a valued member of the team. In her free time, Kajal enjoys traveling and discovering new destinations.

Vivek holds a Master’s degree from Nagpur University and brings over decades of expertise in the healthcare and medical billing industry. Known for his strategic vision and leadership, he has successfully guided the company to achieve operational excellence and client satisfaction. Outside of work, Vivek enjoys traveling and reading, which fuels his passion for learning and exploring new cultures.

Miss Ayushi heads the HR team at ICS, honored with graduation certificate from J.B.S College; taking her studies further she completed Master’s in HR from ASM IBMR. Her portfolio of responsibilities includes providing a learning, growing and comfortable professional platform to professionals, maintaining high professional standards ensuring well co-ordination of management and operations. Prior to joining ICS Ayushhi holds an experience of 6 years in this role and well recognized for her best experienced management of Human Resource.

Certificates :

1. IBM Certificate
2. HBX Core Certificate(Harvard)

Samrat Ghosh is a Graduate in Finance(B.Com) with a rich experience of 10 years in the U.S. Healthcare industry. He has worked with pioneer organizations like Calpion, Omega Healthcare Management Services, Gebbs Healthcare Solutions. He plays a vital role in helping new teammates onboard different projects to serve the client’s needs and expectations.  He also conducts voice and accent training to help them communicate with client-related third parties like the insurance companies. Mentoring and motivating the team is one of his main fortes.

Vivek Thakur is an MBA in Finance and Marketing with a rich experience of 11 years in the U.S. Healthcare industry. He has worked with pioneer organizations like United Health Group. He plays a vital role in helping new teammates onboard different projects to serve the client’s needs and expectations. He trains new hires about U.S. Healthcare- its functioning, RCM, supporting clients in revenue integrity, and helping physicians in compliance according to the U.S. Federal and State Laws. During this process, he looks into it so that the new hires understand the Organization’s culture and build the required professionalism that should be adhered to while working in a multinational organization. He also conducts voice and accent training to help them communicate with client-related third parties like the insurance companies. Mentoring and motivating the team is one of his main fortes.