Often during the insurance matters, we forget that how important it is to give due respect and comfort to our patients and how their wellbeing is supposed to be of paramount importance, We at I-Conic Solutions hold patient’s welfare of prime importance hence smooth method of patient financial services collections is very important to us. We understand how vital it is for our clients to make that bottom-line work but at the same time, value-based service is what we all strive for.
I-Conic Solutions makes sure that our team deals with patient financial services collection in a secure yet adaptable way. The idea is to connect with patients as soon as possible and work with them in order to pay their debts in a functional yet comfortable manner before the account becomes too cold. Our success lies in the deep understanding of the patient, promptness of actions by calling them systematically and articulating effective and doable payment plans as part of our operations.
Our in-depth process of the patient collection includes doing monthly audits in order to confirm their balances, calling post two statements on all accounts to make the action in a timely manner, initiate possible referrals to our collection agencies post cold account analysis and conducting financial hardships discussion including payment plans and promise to pay.
I-Conic Solution works very hard to conduct patient statement process with utmost humility in order to create maximum value and supporting our clients to maintain a healthy environment for patients to happily conduct their process along with making informed decisions in the payment procedure. Our client’s success is vital to us and patient collection is a very tricky yet important thing for our industry to operate transparently and effectively. We constantly strive to reduce your work and help you optimise your existing set up with our leading medical billing and coding techniques.