From Humble Beginnings to National Recognition: The Inspiring Journey of Dr. Pankaj Kumar Akshay

Dr. Pankaj Kumar Akshay is a celebrated business leader and philanthropist from Jharkhand, known for his entrepreneurial success and dedication to empowering underprivileged communities. Rising from a humble background in Bihar, he overcame challenges through resilience and education, earning multiple degrees to shape his future. After beginning his career at Sparsh BPO in Gurgaon, he founded his own business in 2018 following his father’s passing, achieving rapid success with seven contracts in the first week. His enterprise flourished, expanding from 1,400 sq. ft. to 12,000 sq. ft. across three floors. Recognized for his contributions, he has received multiple awards, and his name has now been officially listed among Famous Personalities—a proud milestone in his inspiring journey. Alongside business achievements, Dr. Akshay remains committed to social impact, transforming lives through education and opportunity.

Dr. Pankaj Kumar Akshay was born on February 20, 1985, in the Madhubani district of Bihar, India, a region celebrated for its serene and picturesque landscapes. Raised in a family that deeply valued hard work, responsibility, and compassion, these principles became the foundation of his character from a young age. His journey is marked by resilience, perseverance, and a strong resolve to overcome challenges. Despite coming from a modest background, Dr. Akshay’s success serves as a powerful reminder that dedication and vision for a brighter future can lead to remarkable achievements.

Family played an instrumental role in shaping Dr. Akshay’s values and perspective on life. His father, a businessman with a strong inclination towards spirituality, eventually moved to Pune and became a follower of Osho, the renowned spiritual leader. This shift deeply influenced Dr. Akshay’s sense of responsibility. Following his father’s spiritual journey, Dr. Akshay took on the role of primary breadwinner for his family, showcasing his resilience and maturity.

His mother, a homemaker, was a pillar of love and support for the family, nurturing them with care and encouragement. Dr. Akshay also has a younger brother, who now works alongside him in his business ventures, reflecting a strong sense of unity and collaboration within the family. His younger sister is married, but the bond remains strong. The unconditional support of his family has been a cornerstone of Dr. Akshay’s journey.

Dr. Akshay’s formative years were a testament to his sense of duty and responsibility. Even though he was surrounded by the beautiful countryside of Bihar, his thoughts were always focused on supporting his parents and managing family responsibilities. This early sense of accountability laid the foundation for his journey into business and leadership.

In 2017, Dr. Akshay took a significant step towards his ambitions by enrolling in the Master of Business Administration (MBA) program specializing in International Business/Trade/Commerce at Symbiosis International University. This decision marked a turning point in his personal and professional growth. Balancing the demands of running a business, managing family responsibilities, and pursuing higher education was a challenging task, especially since he was also married at the time.

The two years he spent pursuing his MBA were not just about academic learning; they were about personal transformation. He gained deep insights into global business strategies, transnational leadership, and strategic thinking. These skills empowered him to navigate the complexities of the global business landscape confidently. For Dr. Akshay, his MBA was not merely an academic milestone; it was a catalyst that shaped him into a business professional equipped to handle intricate business scenarios with clarity and strategic foresight.

Throughout his career, Dr. Pankaj Kumar Akshay has remained steadfast in his commitment to ethical business practices and fostering a positive work environment. He strongly believes in the principles of professionalism and fairness, which have guided his journey across diverse fields, including healthcare compliance, fraud prevention, and leadership development.

Dr. Akshay is also deeply passionate about giving back to society. His life philosophy, encapsulated in his belief that “Either you are a giver or a receiver,” drives his philanthropic efforts. He emphasizes that true success is not measured by wealth accumulation but by the positive impact one leaves on society. His business ventures not only create job opportunities but also contribute to charitable causes, reflecting his belief in uplifting the underprivileged and sharing the fruits of his success with others.

“The greatest glory in living lies not in never falling, but in rising every time we fall.”

Foundations in the Corporate World – Sparsh BPO (March 2008 – September 2009)

Dr. Pankaj Kumar Akshay began his professional journey in March 2008 with Sparsh BPO Services Limited in Gurgaon. His role as a Customer Service Representative extended until September 2009, providing him with invaluable exposure to the BPO sector. His time at Sparsh BPO was more than just a job; it was a crucial learning phase where he mastered the art of customer service and gained deep insights into banking operations.

During his tenure, Dr. Akshay showcased exceptional attention to detail and a relentless drive to solve customer queries. His work ethic and commitment to quality service enabled him to learn new concepts quickly and develop a passion for problem-solving. His role also introduced him to the financial services sector in India, enriching his understanding of customer interaction and business operations. This experience proved to be an invaluable asset when he ventured into entrepreneurship, providing him with the foundational skills required for his own business endeavors.